1 Year Warranty*. Same Day Repairs. Unbeatable Service.
From water damage to broken screens and everything in-between, we can fix it.
And, if we find that your device is not repairable, you may be able to trade it in for another device.
We get it. When you hand us your smartphone, you’re handing us your memories, your schedule, and your connections. Our qualified experts have the knowledge and tools to repair your device properly. (Not to mention we can do it faster than you can choose a photo filter.)
Trade-in your old device towards an upgrade. We take gently used smartphones and tablets, restore them to fantastic condition, then sell them at unbeatable prices. And when we say fantastic condition, we mean it. Let us prove it with a risk-free 30-day limited warranty on all refurbished devices.
Lowest Prices On Accessories
Ever shatter the screen of your brand new smartphone? If the words alone make you cringe, you can understand why we — a team of gadget fanatics — would provide dependable accessories at affordable prices. Check our collection of durable and unique cases, covers, and other accessories.
Learn more about our trade-in process and benefits here!
Frequently Asked Questions
What guarantees or warranties do you provide on repairs?
We want you to be as confident in our work as we are, which is why we eliminate risk by offering a 1 year limited defective warranty on all our parts and repairs.
What is your return policy?
All unused and unopened products can be returned within 30 days after purchasing. Unique parts that are ordered specifically for your tablet or cell phone repair are nonrefundable. No refunds on installed parts.
How long do most repairs take?
We complete most tablet and cell phone repairs on the same day that you bring us your device, but some cases may require more time – especially if a unique part is required. We always provide accurate time estimates and do our best to return your gadget to you as soon as possible.
What services do you offer?
We are an electronics repair shop specializing in smartphones and tablets. We also sell gently used devices and offer a wide variety of high-quality, yet completely affordable, accessories.
How can I get directions to your store?
We have seven convenient locations in Utah: South Jordan, Draper, Salt Lake City, Orem, Ogden, Bountiful, and West Valley. Find us with the help of the map below, or give us a call for directions.
What payment options are available?
Bad Apple accepts cash, Apple Pay, Android Pay, and all major credit cards (including AMEX®, Discover®, MasterCard®, and Visa®) as valid forms of payment.
What year was your business established?
Bad Apple began its reputable performance in 2012, providing reliable, affordable cell phone repair services to the Salt Lake Area. Over the course of eight years, our business has grown to serve the entire Wasatch Front.
Do you speak Spanish?
Yes! We have employees that speak spanish that are located at different locations at any given time.
My question wasn’t answered here. Where can I get it answered?
If your question wasn’t answered here, feel free to contact us by phone, email, or visit us at any one of our locations. We’d be more than happy to help you with any questions about your device.